Availability. Location agrees that the Bitcoin machine shall at all times remain available for use by location’s customers during location’s normal business hours for the term of this Agreement, as well as remain powered on at all times for system upgrades. _platformName_ reserves the right to schedule reasonable downtime to accomplish necessary maintenance or system improvements, not to exceed ten percent (10%) of available time each calendar month. Location agrees to not place or tape papers on the machine unless approved by _platformName_. The Bitcoin machine can not be accidentally obstructed. For example merchandise on the machine, covering the machine, blocking the machine or making it hard to open the door of the machine on both sides.

In the event the Bitcoin ATM is obstructed, inaccessible, or otherwise rendered unavailable for customer use, Kalbas Inc. reserves the right to conduct an availability assessment. Based on the results of this assessment, Kalbas Inc. may impose a penalty of up to 100% of the location’s monthly earnings for the availability issue/incident, calculated for the duration of the obstruction or unavailability. The penalty will only be applied after Kalbas Inc. provides written notice of the issue, and if the matter remains unresolved within 24 hours of receiving such notice.

An availability assessment determines whether the Bitcoin ATM's unavailability is due to actions or issues caused by the hosting location or its employees, or if the issue originates from Kalbas Inc.'s systems or operations.

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